Corporate Governance > Whistle Blowing

The Board of Directors of CMS (“Board”) would like to assure shareholders of its commitment towards maintaining the highest standards of corporate governance and the effective application of the principles and recommendations as set out in the Malaysian Code of Corporate Governance 2012 (“the Code”) throughout the CMS Group (“Group”). These principles include accurate financial disclosure, open dialogue between the Board and Management, accountability to our shareholders, and utmost integrity in all our actions.

Whistle Blowing Channel

CMSB is committed to high standards of ethical, moral and legal business conduct. A person who is a member of the public or an employee of the Company can lodge a complaint or report on acts of misconduct or suspected misconduct to the Designated Authority through a formal confidential disclosure process.

Acts of Misconduct

Such acts of misconduct are defined below but are non-exhaustive:

  1. Any conduct that connotes a disciplinary or criminal offence;
  2. Contravention to Company policies, procedures, rules and regulations;
  3. Non-compliance to terms of engagement for contracts or agreements;
  4. Fraud, misappropriation, abuse of authority or corrupt practices;
  5. Regulatory infringements; and
  6. Any other forms of misconduct or breach of trust.

Duty to Report

In line with the Company’s Anti-Fraud Management Policy, every person is encouraged to report any action by the Company’s board members, management staff and employees that he/she reasonably believes violates any of the Company policies and procedures, statutory laws, acts or regulations.

How to Report

All reports and complaints shall be sent directly to the Designated Authority per the Category of Complaints below:

Category of Complaints

All Employees (excluding GED)

Designated Authority

Group Executive Director (GED)

GED/Board Member

Board Chairman

Board Chairman

Deputy Chairman

All reports and complaints should also be preferably submitted with the identity and contact details of the whistle-blower using the Whistle-Blower Report Form (Attachment A). The absence of the whistle blower’s identity would not deter the Company from carrying out its due responsibility but may limit the Company’s effectiveness in dealing with the said complaint.

Confidentiality of Whistle Blower and Authenticity of Complaints

All complaints and reports will be treated with utmost privacy and confidentiality in order to protect the whistle-blower. However, where complaints and reports are found to be unsubstantiated or made with malicious intent, it shall be viewed as a serious offence and appropriate action could be taken against the false whistle-blower.

Response Timeframe

Upon receiving the complaint or report, the Designated Authority shall as soon as possible verify with the whistle-blower (where identity is provided) and carry out investigation typically within a time frame of 60 days. Where extensive investigations are required it may take up to 90 days to complete.